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WEBSITE SUPPORT

Complaints & reports

Contact us by email to report harmful or unlawful content, infringement, exposed personal information or other concerns about this website.

Submit by email

contact@rixinkaiwu.cn

Use “Website complaint or report” in your subject line. This page provides email instructions; it does not accept online submissions or file uploads. The button below opens your email application. You must send the message from that application.

Open email application

What to include

  • The page URL and the specific content or location to review.
  • The type of concern, relevant details and your requested outcome.
  • Relevant screenshots or supporting material as email attachments.
  • A contact email address if you would like a reply.

Share only information needed to investigate the concern. Redact unrelated personal information from screenshots. Do not send passwords, verification codes or unrelated identity documents.

Review and response

After receiving your email, we will review the concern, request further details if needed and address the relevant website content based on our findings. You may use the same mailbox for business enquiries; please identify the purpose in your subject line.

How information is used

Your contact details, report and attachments are used to receive, investigate, address and respond to the concern. They are not published as website content. Please read our privacy notice before sending.